Employment at Serato

Serato Audio Research is currently seeking applicants for the following positions:

Applying

All applicants MUST be legally entitled to work in New Zealand (this means having NZ citizenship, permanent residency or a current work permit) and be willing to relocate to Auckland if necessary.

Contact details:
Email: employment@serato.com
Phone: +64 9 379 4944
Fax: +64 9 379 4945

 

Junior Support Team Member

Serato Audio Research is a New Zealand owned and operated software company that creates international award winning software used by DJs, producers, and musicians all over the world.

We are seeking an effective Support Junior to work in our Support Department.

The successful candidate will be responsible for delivering first class support to our customers, dealers, hardware partners and distributors.

The main responsibilities are:

  • Providing customer and dealer assistance via our web forum, email and phone
  • Supporting 3rd party staff and dealers via phone & email
  • Create resources to help customers better understand the product.

The ideal candidate will possess:

  • Excellent Customer service skills
  • An interest in music, DJing and related software
  • Good problem solving skills
  • Familiar with both Windows and Mac OS X operating systems

Relevant customer service / help-desk experience, an ability to speak a foreign language, and/or in-depth knowledge of the Windows operating system would also be advantageous.

 

Contract Device Driver Software Engineer (C/C++)

Serato is looking for a contract software engineer to create device drivers for high-performance audio hardware.

Key skills

  • Experience developing low latency ASIO, CoreAudio and WDM drivers
  • Solid C/C++ programming experience

Knowledge and experience in any of the following would be advantageous:

  • Audio hardware driver development
  • USB development
  • Firmware development
  • Embedded systems development

 

Contract Translator

Serato is currently looking for people to translate technical documents from English into the following languages:

  • German
  • Japanese
  • Spanish
  • Chinese
  • Korean
  • French
  • Italian
  • Russian

Other languages will also be considered.

Successful candidates will ideally have:

  • Experience translating technical documents
  • Experience using audio software
  • DJing and DJ product knowledge

Due to the contract nature of this role, successful applicants do not necessarily need to be based in New Zealand.