Serato Itch 2.2.2 is currently only showing 13 of my 64 crates. One day I loaded up my computer and all of the crates from the past year no longer showed in my crates list. I see that there are still 64 crates in the folder (C:\Users\Bmass\Music\_Serato_\Crates) but Serato will not register them in to the program.
This has happened once to me before, and I had to rebuild my crates, but I don't want to have to keep doing that! I need stability in a program I use to make my living off of.
I DJ'ed a wedding over the weekend and had to rebuild all of my wedding music crates. When I turned on my computer today (Monday) all of those new wedding crates were gone, in fact only 4 crates are showing up now. I don't understand how the .crate files have not moved from their original location, but the program will not read them.
1. Do you use any external hard drives to organise your music?
I see that there are still 64 crates in the folder (C:\Users\Bmass\Music\_Serato_\Crates) but Serato will not register them in to the program.
I think this is your problem. In older versions of ITCH / Scratch Live crate files were saved to the CRATES folder. In newer versions of ITCH / Scratch Live / Serato DJ, crate files are saved to the "Subcrates" folder.
1. Navigate to your _SERATO_ folder.
-- Do you see a Subcrates folder in here?
-- If you dont see a Subcrates folder, create one.
2. Navigate to your _SERATO_/CRATES folder.
-- Move all crate files from here to your Subcrates folder.
Thank you very much for your assistance. There was an empty folder labeled "subcrates" in the Serato folder. At first the files wouldn't load into the folder, I had to go into the advanced settings to find out the folder was set to "Read Only". After switching Read Only off, I was able to drop the .crate files into the new folder, and they loaded into Serato just fine.
You saved me so many hours of work, I thought I was going start over from scratch. Thank You.